 |
| HESK + OCS NG |
Its hard time when i am came along with this project during MPS upload content under progress.
The idea of project proposal is to:
1. Build up a support ticketing system that we can manage and sort it out easily.
2. Setup a monitoring system to remotely track all Lab's Computer devices and Information system.
After receive this task, then i just goggling to find the best software to fulfill this needs.
Here my best result or recommendation to use:
1. Support Ticket System
I choose to using PHP based system. My option is by using Open Source software. The last option is to use HESK. Using SpiceWork is better but its too bloated.
2. Remote System Monitoring
I've advised to proceed to OCS Inventory NG.
Next i will try to test all this application system to make sure its work as i need.
The proposal will created.
Wahua'lam..
No comments:
Post a Comment